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  Vision, Mission and Values
 
Our Brand Vision
At Delta we create communities Guests can rely on for the comfort and emotional support they can’t take with them when they leave home.
Our Brand Mission
At Delta we will earn world class customer loyalty by honouring the qualities that make great communities:
  • A community is inclusive, familiar and welcoming.
  • A community values relationships as much as commerce.
  • A community is built on caring and supportiveness as much as on service.
  • A community is a place where people can comfortably be themselves.
Our Brand Values
We are one team. One community.
We depend on each other to build communities travelers can rely on. Just as important, we depend on each other to build supportive workplace communities that we can rely on.

We believe respect is the beating heart of our community.
Diversity makes us strong. We respect each other, our differences, opinions and ideas. It’s how we build trusting, lasting relationships with our guests and each other.

We are passionate about what we do. We know no other way.
Our guests and team members experience our energetic fun-loving culture of enthusiasm and excellence in everything we do, everyday.

We are about people. It’s why we care about each other.
We take a sincere and genuine interest in the well being of others.

We are never satisfied.
We constantly strive to improve. Creativity, innovation and life long learning is the key to our success both as individuals and as hoteliers.

We are powerful community builders.
Everyone at Delta can make it happen. Every team member has the power and responsibility to take action.
 
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Downtown Vancouver Hotel
Victoria Resort
Whistler Resort
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